Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and AI Review Sensor (“AI Review Sensor,” “we,” “us”) and govern your use of our website, waitlist, beta program, APIs, and product (collectively, the “Service”). If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

The Service is intended for business use. You must be at least 18 years old and able to form a binding contract. You may not use the Service if doing so is prohibited by applicable law, sanctions, or export controls.

You are responsible for providing accurate account information, keeping your credentials secure, and all activity that occurs under your account. Workspace admins manage collaborators and their access, and account owners are responsible for the conduct of users they invite.

Parts of the Service may be offered as beta or early-access features provided “as-is,” without guarantees of availability or performance. Beta features may change or be discontinued at any time. We may use feedback and usage data from beta participants to improve the Service.

The Service integrates with third-party platforms such as Gmail, the Apple App Store / App Store Connect, Google Play, your website, and social networks. You represent that you are authorized to connect any account you link and to allow us to read reviews and, where enabled, publish replies on your behalf. Your use of those platforms remains subject to their own terms.

You retain ownership of the reviews, replies, and other content you provide or connect (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, process, and display Your Content solely to operate and improve the Service for you. We may use aggregated, de-identified data for analytics and benchmarks. We do not sell Your Content.

The Service uses AI to generate suggested replies. These suggestions may be inaccurate, incomplete, or inappropriate for a given situation. You are responsible for reviewing, editing, and approving any reply before it is published, and for ensuring it complies with applicable platform policies and laws. We are not liable for content you choose to publish.

You agree not to:

• Reverse engineer, decompile, or attempt to access the Service’s source code.
• Interfere with or compromise the security or integrity of the Service.
• Use the Service to build or assist a competing product.
• Upload data you are not authorized to use, or use the Service to send spam or malware.
• Generate deceptive, abusive, or unlawful content, or permit others to violate these Terms.

Beta access may be free. For paid plans, prices and billing terms are presented before purchase. Fees are non-refundable except where required by law. You are responsible for applicable taxes and authorize us to charge your payment method for amounts owed.

We and our licensors own the Service, including its software, design, and trademarks. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes. All rights not expressly granted are reserved.

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

The Service may interoperate with or link to third-party services we do not control. We are not responsible for those services, which are governed by their own terms and privacy policies.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI outputs will be accurate or fit for a particular purpose.

To the maximum extent permitted by law, AI Review Sensor will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim will not exceed the greater of (a) the fees you paid us in the 12 months before the claim or (b) USD $100.

You agree to defend and indemnify AI Review Sensor against third-party claims arising from Your Content, your use of the Service, your violation of these Terms, or your infringement of any third-party right.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or as required by law. Provisions that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and dispute terms — will survive.

These Terms are governed by the laws applicable at our principal place of business, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located there, except that we may seek injunctive relief in any appropriate forum.

We may update these Terms from time to time. For material changes, we will provide notice by email or in-product. Your continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms? Email us at [email protected]. We aim to respond within 5 business days.